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Website Privacy Notice for Rob Holmes Designs

This privacy notice (“Notice“) describes the practices related to information collected from visitors to this website (“Website“). This Notice only applies to information collected on Rob Holmes Designs Website(s). If you are a California resident, please also see the “Additional Information for California Residents” section below, for further information on our collection and use of your information.

We are sensitive to the privacy concerns of visitors to our Website(s), and we understand that you may have questions about how we collect and use information that you provide to us through our Website(s). Please take a minute to read this Notice so that you can better understand our Website information practices. If you have questions about this Notice, please contact us as described below. If you have questions about the privacy practices of Rob Holmes Designs, Total Document Solutions, Inc. any of its subsidiaries or affiliates, please consult the privacy notice for the appropriate entity for further information.

Personal Information Collected and How It Is Used

Personal information is information that identifies you or relates to and is identifiable to you. We collect personal information, such as name, email, phone number and other personal information you submit or that we request, through our Website(s) when you complete any online form, application, survey or request for information available on our Website(s). Therefore, if you do not wish for us to obtain your personal information, please do not submit it to us. However, please be aware that if you choose not to provide us with certain personal information, we may not be able to provide you with the services or information that you requested.

We use information that you provide to us through our Website(s) in order to provide you with specific services and products that you request, to respond to your inquiries and requests for information, to provide you information, including marketing communications, about additional services that may be of interest to you, to offer you products and services we believe may interest you, to improve our services and our Website(s) and tailor them to your preferences, to maintain the security and integrity of our systems, to comply with legal and regulatory requirements, industry standards or guidelines, and our own internal and Rob Holmes Designs’ policies, to provide information to you about Rob Holmes Designs, to provide you with package tracking features, to help prevent fraud, unauthorized or criminal activity, claims and other liabilities, to perform data analysis, including market and consumer research, and financial analysis, and to measure the effectiveness of our advertising efforts online and otherwise.

Non-Personally Identifiable Information

When you visit our Website(s), certain information about your visit may be automatically logged by us or our third party service providers, through “cookies” and “web beacons.” A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” also known as an Internet tag, pixel tag or clear GIF, links web pages or applications to web servers and may be used to transmit information back to a web server. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of our Website(s) in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them.

We also may use third-party web analytics services on our Website(s), such as Google Analytics, to provide us with information about how visitors to our Website(s) interact with those sites. This information is collected anonymously, reports website trends without identifying individual visitors, and may include your IP address (from which we may derive your approximate location), which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, referring website, and certain demographic information about you. Generally, we use this information for system improvement and administration, security, statistical analysis purposes, and other internal business purposes. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

With your permission, we may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content.

Neither we nor any third parties operating on our Website(s) collect personal information about your online activities over time and across different websites. Our Website(s) is not designed to respond to “do not track” signals from browsers.

We may also anonymize personal information you submit through the Website(s) by cleansing it of any information which might allow you to be identified or contacted, and combine this non-personally identifiable information with that of other visitors to the site. We use this information for internal business purposes, such as analysis and planning by our marketing and customer service departments.

Information Sharing and Disclosure

We share personal information with Rob Holmes Designs and Rob Holmes Designs may use such personal information in accordance with Rob Holmes Designs’ privacy notice available at www.Rob Holmes Designs.com/privacy-policy. Rob Holmes Designs’ use may include direct marketing to you, providing you with customer service and other services related to your use of the center and/or this Website, and disclosure upon request of any law enforcement or other governmental agency, or when legally mandated. We may also disclose personal information to third parties who perform functions on our behalf, including to assist us in processing that information. Those third parties are required to use the information shared with them in a manner that is consistent with this Notice and are restricted from using the information for any purpose other than those authorized by us. We may also disclose personal information in order to comply with laws or legal process, including subpoenas or agency orders and investigations which we determine are required under appropriate circumstances, and as we reasonably determine necessary or appropriate to protect property, our rights, Rob Holmes Designs’ rights, Total Document Solutions, Inc,  or the rights of others.

We may share non-personally identifiable information, including anonymized data derived from personal information collected from our Website(s), with third parties, including Rob Holmes Designs, Total Document Solutions, Inc., and may otherwise disclose non-personally identifiable information as permitted by law.

We may transfer information covered by this Notice, including Personal Information, in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) of all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

Choices and Access

If at any time you wish to access the personal information we hold about you in order to update or modify it, or if you wish to receive no further promotional communications from us, please contact us at the address or phone number listed on the homepage of this Website. You may still receive service oriented, non-promotional communications from us and promotional communications from Rob Holmes Designs, Total Document Solutions, Inc. or other third parties as a result of your interactions or transactions with those third parties.

Use of our Website(s) by Minors

Our Website(s) are not directed to individuals under the age of thirteen (13) and we do not knowingly collect personal information from individuals under 13.

Contact Us

To contact us regarding this Notice, please use the contact information located on the home page of this Website.

Protection of Personal Information

We seek to use reasonable administrative, technical and physical safeguards intended to protect against the loss, misuse, unauthorized access, or disclosure of personal information. It is impossible, however, for us or others to guarantee the safety and security of personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section above.

Linked Internet Sites

We may provide links to external sites as a convenience to visitors to this website. The inclusion of any link does not imply endorsement of such external website or the products and services offered at such site. We are not responsible for the privacy practices or the content of such websites. Please note that if you link to a third party site from this website, any information you reveal on that site is not subject to this Notice. Therefore, you should consult the privacy policy of each site that you visit.
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